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FEATURE
Fathom: A Knowledge Portal
Moving higher education into cyberspace
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hen Ann
Kirschner was heading up NFL.com,
she was struck with a vision of how higher education could orbit in
cyberspace. Two years ago the former academic brought her ideas to
Columbia and they have since been digitally born as Fathom,
an ambitious, for-profit Web site that combines intellectual materials
and e-commerce. Columbia is its leading investor.
"It
occurred to me that you could harness the resources already developed
and refine it and use it to project the unique atmosphere of the
university onto the Internet," says Kirschner, who is now president
and chief executive officer of Fathom.
Fathom
is not just a Web site for information, nor is it entirely a distance
learning site. "It's a knowledge portal," says Michael
Crow, the University's executive vice provost. It is a partnership
among 13 leading cultural and educational institutions to contribute
multimedia content about various subjects, from Duke Ellington to
earthquakes.
The
site, which started previews in November, boasts a unique presentation
where scholars, lifetime learners and the curious at large can go
for organized resources on a broad range of topics. Users follow
"knowledge trails" and tap into multimedia resources.
Much
of it is free for now, but along the way pitches are made to sell
books and online courses, and eventually other things related to
the topic being explored.
"It's
designed as a for-profit company with a mission: to serve the needs
of consumers who want to learn, to project the character of the
University, and to plow dollars back into the University to support
its core mission of education and research," Kirschner says.
In
turn, Fathom may be a part of academic life by serving as a research
tool on campuses.
"It
will be like real life - you can wander into a lecture or audit
a course for free," Kirschner says. "For a more interactive
exchange - faculty mediation, extended immersion in a subject -
there will be course fees charged by the institution offering the
service."
The
site's content is partially guided by an academic council, chaired
by Provost Jonathan Cole '64, that oversees policy, alerts the editors
to events and suggests things to add, but does not review each piece
of content. When the site's organizers boast that Fathom is a site
for "authenticated knowledge," they mean that the content
has come from a reputable institution.
The
site includes texts in the form of speeches, articles and essays,
as well as visual images, video and audio. A lecture on Duke Ellington
at Columbia's Center for Jazz Studies is presented in full video
form with the text rolling alongside the image, and is broken down
into topics so users can click and jump to a part that interests
them. This particular lecture was archived by Columbia's Center
for New Media Teaching and Learning. Content also will be contributed
by the projects of the Electronic Publishing Initiative at Columbia
and Columbia faculty, who if they choose to participate will be
compensated separately from their usual salary, Kirschner says.
As the site matures, topic areas and content will be added continually.
Users
follow trails and click through stories within topic areas, rather
than getting sent to other sites. "The site is a destination
for knowledge, not a portal to other information on the Web,"
says David Wolff, Fathom's main content editor. Users can build
their own digital briefcase of excerpts, articles, a video and other
segments, and have it stored online for no charge.
"If
you read something in The New York Times about ecosystems
and what happens in the life of a coral reef, that might trigger
exploration on Fathom," Kirschner says. "Whereas in a
newspaper you'd get a couple inches on that subject, on Fathom you'll
get information direct from the researcher: photographs, charts,
academic studies."
Users
are able to observe and participate in forums where experts probe
a topic. The first one had Brooke Gladstone from NPR moderating
a discussion, "The Internet: Anticipating the Unanticipated."
Academics from SIPA, the Institute for Learning Technologies at
Teachers College and the London School of Economics met for a videotaped
roundtable at the New York Public Library. That spurred an online
discussion by users moderated by a Fathom editor.
In
addition to online courses from a dozen universities including UCLA
and the University of Washington, additional money will be made
from e-commerce. Content pages link to related products and services
such as books on the subject, CDs, videos and educational travel
tours. These items are offered via partnerships with other companies,
such as book vendors Baker and Taylor and Blackwell's.
Following
the example of reading about coral reefs, users will be directed
to a book on ecosystems, a course on earth science, perhaps a travel
package to the Biosphere led by a faculty member. "It's an
e-commerce opportunity in the context of the free content,"
Kirschner says. The profits will be funneled back to Columbia and
the other partner-shareholders.
Columbia
is the majority shareholder, providing Fathom's core funding, and
is one of six founding partners, with Cambridge University Press,
the British Library, the Smithsonian Institution's National Museum
of Natural History, the New York Public Library and the London School
of Economics and Political Science. Other partners that have been
added include RAND, the American Film Institute, the University
of Chicago, the University of Michigan, the Victoria and Albert
Museum, the Woods Hole Oceanographic Institution and the Science
Museum. In addition to the partners, dozens of affiliates are planned
that will provide content but will not be shareholders.
"It's
a very competitive environment," says Kevin Guthrie, president
of JStor, a non-profit company that digitizes academic journals.
"Fathom is not unique, but I think it has gotten out in front
because it is institutionally collaborative. That's what is making
people stand up and take notice. It's got those names."
The
project, with a staff of 28, is headquartered on one floor of a
Fifth Avenue office building just south of the Empire State Building,
having moved there after an incubation period on the Morningside
Heights campus. It has satellite offices on the grounds of each
of the major partners.
"At
the end of the day it is not a substitution for or competition for
a residential, scholarly community," Kirschner says. "That
will always be the best and most lasting way to learn. But for those
who can't get to campus, it's a way to touch the beating heart of
intellectual life."
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